Competitive Bay Area IT rates with no hidden fees. Most engagements start hourly or on a monthly retainer — custom packages available for complex environments.
All rates are for San Jose and Silicon Valley businesses. On-site travel is included within our primary service area.
Not sure which fits? Start with an IT assessment and we'll recommend the right model for your team size and risk tolerance.
| Feature | Hourly | Managed IT | Consulting |
|---|---|---|---|
| Helpdesk support | ✓ | ✓ Unlimited | — |
| Remote monitoring (RMM) | — | ✓ 24/7 | — |
| Patch management | Add-on | ✓ Included | — |
| Microsoft 365 admin | ✓ | ✓ Included | ✓ |
| On-site visits | ✓ $120/hr | ✓ $120/hr | ✓ $150/hr |
| 4-hour response SLA | — | ✓ Priority | — |
| Monthly security reports | — | ✓ Included | — |
| Vendor management | Add-on | ✓ Included | ✓ |
| Cloud & infrastructure design | — | Add-on | ✓ Included |
| Security hardening projects | — | Add-on | ✓ Included |
| Written IT assessment report | $500 flat | $500 flat | ✓ Included |
| No long-term contract | ✓ | ✓ | ✓ |
| HIPAA-aware practices | ✓ | ✓ | ✓ |
Four steps and you're covered. No long sales cycle, no pushy upsells.
Quick answers to the questions we hear most.
No long-term contracts. Managed IT is billed monthly and you can cancel with 30 days notice. Most clients stay because it works, not because they're locked in.
One user equals one person with a managed workstation or laptop. Servers, shared devices, and printers are priced separately and are typically a small add-on. We'll give you an exact count during the assessment.
No travel fees within our primary service area — San Jose, Santa Clara, Sunnyvale, Milpitas, Cupertino, Mountain View, Campbell, Los Gatos, and surrounding cities. For locations farther out, we'll let you know upfront.
Absolutely. Many clients start with a project or a few hourly sessions to get a feel for how we work, then move to a monthly retainer once they're comfortable. There's no pressure to commit upfront.
We apply the $500 assessment fee as a credit toward your first month of managed IT if you onboard within 30 days. So in practice, it costs you nothing if you move forward.
Yes. We work with medical and dental practices throughout San Jose and Silicon Valley. We're HIPAA-aware and can help with risk assessments, encryption, access controls, and documentation — all areas that come up in compliance reviews.
Tell us about your business and we'll come back with a clear scope and a flat quote — no vague estimates.